Banking and Financial services
Simplify complex financial processes, build trust, and enhance customer satisfaction by prioritizing usability, personalization, security, and inclusivity. Institutions can differentiate themselves in a competitive market and deliver superior digital experiences to their customers.
25+
Clients
500+
Projects
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Industry Overview
Banks and capital markets firms are facing unprecedented disruption. While reducing costs is critical, they must invest to meet customers’ digital expectations, manage risks, and attain sustainable business practices.
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What we do
Asset managers are experiencing increased customer interest in ESG issues. They must also address new regulations prompted by DLT and AI/machine learning.
We can help you respond to these demands, capture new market opportunities, and create compelling yet cost-effective customer propositions.
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Industry Challenges
Major challenges faced by Banking and Financial sectors
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Rising Customer Demands
Evolving customer expectations will always be part of the challenges faced by the financial services sector, but it’s important to note that ever-changing customer demographics is the key driver to these heightened expectations.
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Customer Retention and Loyalty
The majority of an organization’s revenue typically comes from repeat business. But as customer demands increase, customer retention rates become even more of a challenge.
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Maintaining Regulatory Compliance
Organizations must anticipate regulatory compliance requirements and policies to continue to heighten in the future. This is why maintaining regulatory compliance remains as one of the major problems of financial services sector today.
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Data Breaches and Cybersecurity Issues
Financial services deal with sensitive and personal data, making them a prime target for cybercriminals. As employees continue to shift to remote work, millions of finance workers are handling confidential financial documents in less secure home environments, increasing their vulnerability to cyberattacker.
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our solutions
We use new technologies to help banks and payment providers take bold steps to thrive and be future-ready.
Payments
We power payments innovation to help banks, payment providers and other players in the value chain win.
Banking & Financial
Banking cloud
We help banks reinvent their customer experience and reinforce trust and purpose.
Banking & Financial
Customer experience
We power payments innovation to help banks, payment providers and other players in the value chain win.
Banking & Financial
Digital risk & Compliance
Helping banks navigate compliance; cyber risk; fraud & financial crime; and analytics & technology.
Banking & Financial
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